Website Migration
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Q: Why do I need to transfer my site? What does website migration involve?
A: The website migration service that we are offering is free of charge (to a certain extent). We’ll move your website(s) to our high–performance cloud hosting platform without you having to do anything. We know from experience that switching web hosting providers can lead to lost data and unnecessary downtime. That’s the reason why we’ll do all that for you at no cost!We’ve got knowledgeable administrators whose sole task is to make sure that your website functions precisely as it did on your former web hosting platform. The administrators are experts in transferring custom–built websites, as well as websites that are based on famous apps like WordPress and Joomla™.
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Q: How long will it take for my website to be transferred to your platform?
A: We strive to implement all web site migrations ASAP. However, we do not have a set time frame for web site migrations. There are several aspects that you need to take into consideration – the sheer size of your site and the workload of our website migration staff, etc. We always try to perform each migration in less than 48 hours. With smaller–sized web sites, our team typically manages to finish in under 24 hours.
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Q: Do you need anything from me before you begin moving my site?
A: We will require the login details for your old hosting provider’s Control Panel as well as the website’s name (domain name).
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Q: My current web hosting account has delicate info inside. How can I trust you?
A: Customer privacy is one of our foremost concerns – for this reason, both our payment transaction page and our Control Panel login page are secured with enterprise–grade SSL certificates. We employ safety measures, which include, but are not limited to: physical, electronic and administrative procedures to safeguard the info that we assemble on the World Wide Web. And we have a very detailed and rigid Privacy Policy, which outlines the types of information that we gather.
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Q: Will there be any outage for my site?
A: No. Your website will stay fully operational during the migration. Once everything is completed on our end, we will inform you so that you can examine it and check for problems. If everything’s fine, all you will have to do is edit your domain’s DNS resource records.
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Q: Will my current web hosting provider learn that I am leaving them?
A: Nah. We’ll never touch base with your web hosting provider about anything at all. They will not be aware of the website transfer either.
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Q: Which hosting platforms do you support?
A: Yes. We support all common Linux–powered web hosting platforms. We do not support Windows–powered hosting platforms, because we don’t provide Windows hosting solutions ourselves.Additionally, we do not support proprietary website building and management interfaces such as Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.