Support Channels

  • 1 hour ticket response time

  • A 60–minutes Ticket Response Warranty

  • Our tech help team is available nonstop to take care of all of your current support questions. Every single ticket you send out to us will be solved within less than 60 minutes. If your case demands assistance from one of our administrators, we will address the ticket to the technician on duty and will notify you that the case is under control.

  • Top quality support service

  • Professional Tech Help And Support Service

  • Our customer support Department is going to be online for you 24/7/365 to to reply to all service inquiry tickets that you submit. We offer customer help and support for the programs that are installed in advance on your hosting server. These include our custom developed Web Site Control Panel, the preferred Operating System as well as the server admin panel (with regards to the VPS type).

  • Intuitive help center

  • A Descriptive Help Section

  • In the Web Site Control Panel that is provided as a gift along with your virtual server, you can find a practical Help section, which incorporates everything you need to learn about taking care of your sites and applications. We have introduced a range of how–to articles and video courses that illustrate the fundamental website managing duties in an easy–to–understand form.