Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our user service crew is taught to quickly deal with all of our cloud hosting plans users’ inquiries and help requests. Via our ticketing system, you are able to send your inquiry and a support staff representative will likely go back to you in only max one hour. In reality, practice indicates that the normal reply time is 20 mins.

  • Top quality support service

  • A Top–quality Support Service

  • Our help support service is supplied by a crew of competent employees who will be able to answer your issue as quickly as possible. You can easily speak to the tech support team team by launching a support ticket from your Web Site Control Panel or by posting us an e–mail message. On business days, you may also call us on the telephone or use the live chat solution.

  • Intuitive help center

  • An Intuitive Help Section

  • If you need assistance while performing tasks within the Control Panel, you can always select the Help button and track down your question in the variety of articles that will come up. We have as well turned the vast majority of articles into video clips. The catalogue of video lessons will show up if you pick the Videos button present in the top right angle.