A 99.9% Server Uptime
We’ve built our cloud hosting platform using reliable hardware and strongly customized software. Our administrators have installed a tweaked version of Security–Enhanced Linux on all our physical machines to ensure utmost security and reliability. We’ve set up a number of DoS prevention units in addition to highly effective firewall programs to make sure our network is impregnable and safe.
Our cloud hosting plans packages feature a 99.9% server uptime guarantee. And no matter which datacenter you select, our guarantee stays the same.
A 99.9% Network Uptime
When you set up your own cloud hosting system, it’s vital to also set up your own network infrastructure. That’s the reason why we set up a custom–configured internal network in each one of our data centers. Based on first–rate Juniper routers and switches, our internal network allows for faster–than–the–speed–of–sound data transfer rates and is fully redundant.
Thus, you will take advantage of a 99.9% network uptime in our datacenter in the USA, in our datacenter in the United Kingdom, in our datacenter in Finland, in our datacenter in Eastern Europe and in our datacenter in Australia, irrespective of which hosting offer you’ve selected.
A 30–Day Money–Back Guarantee
Like with every other service, if it is your hard–earned cash at risk, you can’t feel truly safe. Because of this, with each of our cloud hosting packages we offer a 30–day money–back guarantee. In the event that you do not feel satisfied with our service or if you need to get an even more powerful web hosting solution, like a VPS hosting plans or a dedicated web hosting plans – you will get your money back in full, without any concealed costs or refund charges.
24/7 Technical Support
We’ve cautiously chosen each single member of our 24x7 support department to make sure that we can offer you the best customer service that you can get. Each one of our tech support engineers has many years of experience working with web hosting accounts behind his back, therefore they know very well what they are doing. Moreover, they’re available to you 24x7x365 – you can call them at any moment and they’ll respond as quickly as possible.
Their average response time is under 20 minutes, whilst with other web hosting vendors you have to wait around for days. Plus, we offer you a 1–hour response time guarantee. Regardless of what happens, your enquiries will be replied to within one hour.