There are plenty of cloud hosting suppliers available, but the majority of them are resellers that have restricted resources, particularly in terms of support. A good way to distinguish them is the option to contact the company by phone. The level of support that you will have through this method of communication may vary depending on the service provider - a few of them provide professional phone support, various others offer common and customer support only because some issues are more time-consuming and it is a lot less difficult to be resolved with a support ticket, particularly when the situation has to be escalated. Nonetheless, it's good to know that you can always get in touch with your website hosting provider because there are plenty of small-scale issues that can be taken care of effectively and in a timely manner through a telephone call, not mentioning that you will be able to get additional info for the services before you become a client.

Phone Support in Cloud Hosting

Our cloud hosting plans come with phone support 14 hrs per day even on public holidays, so that if you don't have an account yet, you will be able to call us and find out more about our solutions or if we meet the system requirements for your web sites. For your convenience, we have local phone lines in the United States, the United Kingdom and Australia, so you can call the telephone number that is nearer to you. If you're an existing customer, we can help you in a timely manner with all of the general and billing issues and with numerous tech issues to save you time and efforts - we are aware of the fact that sometimes it is more convenient to consult with a live person and get things done without delay. Certainly, some problems simply cannot be managed over the phone, so if this is the case you're able to employ our ticketing system.

Phone Support in Semi-dedicated Servers

With 14 hours-a-day phone support, you can be certain that there will always be someone to help you if you have any queries about the semi-dedicated server packages that we provide. Whether you'd like to find out more about our plans, you have some billing issue or some general issue, you can just give us a call. Despite the fact that some more technical issues may need a support ticket to give time to our tech support crew to analyze, we are able to assist you with quite a lot of technical questions on the phone as well, saving you precious time and efforts. Since we have data centers on as many as 3 different continents - in the United States, Great Britain and Australia, we have local telephone lines in all of these countries as well. If you are in another country, we also have an international number where you will be able to get in touch with us.