When you get your own server, you shall have more freedom on what you are able to install and run compared to a shared hosting account. With a shared service, you've got access simply to your own account, thus you aren't able to install server-side software. While this is not an issue for the majority of script-driven programs, there are some that have certain requirements and need particular software to be present on the hosting server either for some additional functionality or for them to work at all. If you have practical knowledge, you won't have any difficulties to run the machine, but if you do not, you may simply not have the capabilities to deal with everything and use the script applications you want. If this is the case, you'll be able to use our Installation & Troubleshooting upgrade, which means that our system admins can setup everything for you and aid you with any difficulties that you could come across.

Installation and Troubleshooting in VPS Servers

The upgrade could be purchased for any one of the VPS server packages irrespective of the OS and Control Panel which you have chosen or the task that you need to be performed as our admins will assist you with everything related to the software on the hosting server. This includes, but is not limited to, installing third-party programs, setting up hosting server options, troubleshooting scripts if they don't function properly, and so forth. The upgrade features sixty minutes of work and if a specific task requires less time, the remaining minutes shall be available for the future and shall be listed inside the VPS billing CP. You can use the Installation & Troubleshooting service either as an independent upgrade or as an addition to the Managed Services upgrade, which supplies half an hour of custom work on your server. That way, you'll be able to work on your websites without having to worry that you will not be able to use some program or losing time on complex matters.

Installation and Troubleshooting in Dedicated Servers

You may add the upgrade to any one of the dedicated web hosting plans that we offer at any time that you need it. If you need some custom work from our admins just after your server is set up, you'll be able to order the upgrade during the server signup process, or when you need something to be carried out later on, you'll be able to add the upgrade from your billing CP. The Installation & Troubleshooting service includes one hour of work from our admins on your server, so in case you encounter any problems to install a third-party piece of software or some app gives errors and doesn't work the way it is supposed to, our experts can aid you in a very timely manner. If a task takes less than one hour, the rest of the time will be available for future tasks and you'll be able to see it inside the billing area. This upgrade is suitable if you don't have a lot of experience with managing a server or if you use our Managed Services upgrade, but you deplete the half an hour custom work it provides.