Service Uptime Guarantee in Cloud Hosting
Our cloud hosting solutions come with a 99.9% service uptime warranty. We can achieve that by using a cutting-edge cloud hosting platform where every single service (files, e-mails, databases, and so on.) has its own cluster of servers. We don't run everything on one web server as most providers do, so we have practically eradicated the downtime of any service and even in peak times we can balance the load between web servers for the greatest achievable performance of your Internet sites. If one server fails, the other ones within the cluster will take over to provide uninterrupted work of the websites. To avoid infrastructural problems, our hosting server facilities use powerful diesel backup generators and several independent Internet providers as to ensure that targeted traffic will be able to reach your internet sites no matter what. We also have a team of skilled admins monitoring the web servers 24/7/365.
Service Uptime Guarantee in Semi-dedicated Servers
Our semi-dedicated server solutions feature a 99.9% uptime guarantee. As a matter of fact, you won't notice any downtime or service disturbances at all due to the fact that we use an innovative cloud platform and rather than managing everything on just a single web server like most providers do, we have different clusters of web servers that manage every single service - files, emails, Control Panel, databases, etcetera. We've got a customized load-balancing system, so our hosting service is way more stable than what you'd usually find available on the market. To make sure that nothing will disturb the work of your Internet websites, our server facilities have diesel backup generators and a few separate Internet providers. We've got hardware and software firewalls to stop DDoS attacks and staff monitoring the servers 24/7 to tackle any software issue that may appear.
Service Uptime Guarantee in VPS Servers
Our Virtual Private Server plans come with a 99.9% uptime guarantee. The stability and availability of the service is guaranteed by a number of Internet providers and diesel-powered backup generators. We also employ new hardware for the physical hosting servers where the VPS accounts are created to prevent any probability of hardware crash and each and every part has been tested extensively. The security of your data is guaranteed through enterprise-level hard drives working in RAID and the uptime warranty time includes all routine maintenance procedures, so your web sites are going to be functioning virtually without any disruptions. Our knowledgeable admins will resolve instantly any software issue which may surface, so even if there is an issue with a different VPS server account on the physical web server, your VPS isn't going to be affected. The hosting server uptime is listed on our website and not concealed in our Terms of Service given that we can keep our promise and provide you with an exceedingly reliable hosting service.
Service Uptime Guarantee in Dedicated Servers
If you acquire a dedicated server through us, we guarantee that it's going to be working at least 99.9% of the time. For a start, your website hosting server is going to be designed with new and meticulously tested hardware components and we'll not do any compromises about this. Our data center in the core of Chicago provides powerful diesel backup generators, so in the case of an electrical outage your machine will still be operational and with numerous redundant Internet providers, your websites are going to be accessible if there's any connection issue. In case there is any unforeseen circumstances, we've got trained system administrators that keep an eye on all machines constantly and they can respond straight away to eliminate the issue in a very timely manner. Last but not least, our hosting servers have software and hardware firewalls to prevent the excess traffic when it comes to a DDoS attack.